Shipping policy

Shipping Policy -

Masks

Our current standard shipping rate is calculated at checkout based on location, and size of order.

Rapid Tests

Our current standard shipping rate within Australia is a $20.00 flat shipping rate.

Thank you for visiting and shopping at www.rapidtestsupply.com  Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

 www.rapidtestsupply.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

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