We welcome Official Purchase Orders from Australian Government Entities, including Local, State, and Federal Departments, Health Agencies, Law enforcement, Fire and Ambulance Services, Educational Institutions (such as Colleges, Universities, and Schools), the Australian Defence Force, and Corporate Entities.

To ensure a smooth and efficient ordering process, please adhere to the following guidelines:

Purchase Order Requirements: An official purchase order is mandatory. It must include the order number, account details (Department Name, Contact Number Email), as well as detailed delivery information, which should comprise:

• Site contact name
• Mobile and email
• Delivery address
• Suburb, State, Postcode

Payment Terms: A 30-day account is automatically granted. An extended payment term of up to 30 days may be authorised upon request.

Additional Delivery Details: Specify any special conditions at the time of the purchase order, such as the need for a forklift, the presence of steps at the delivery location, or whether the items can be safely dropped off or require installation. Also, mention if there are ground-level access, stairs, elevators, a loading bay, a crane truck or tailgate lift, or if out-of-hours delivery is necessary.

Adhering to these guidelines ensures that your orders are processed efficiently and without unnecessary delay. We look forward to facilitating your purchasing needs with our streamlined ordering process.

If you have any questions or require further assistance, please do not hesitate to contact us by email support@rapidtestsupply.com or by Telephone 1300 370 659. 24/7